Payments & invoicing

A $500 mandatory non-refundable tuition deposit is required for all new and returning students, in order to secure a place in the program. Note: For international students, the mandatory non-refundable tuition deposit is $2,500.

The tuition deposit is included in the student's tuition fees and subsequently reduces the tuition owed.         

Total OSAP funding

Funding information is available on the OSAP website. The OSAP website provides the most accurate and up to date information. You may also view the amount of OSAP available to pay your fees on the Student Portal. If the amount on the portal does not seem correct, please email osap@conestogac.on.ca.

Confirmation of enrolment

OSAP will automatically remit fees to the college when we confirm your enrolment. The confirmation of enrolment process starts about one week before the start of each term, and the funds can take about two weeks to appear on your student account. Your OSAP application must be complete, with no outstanding required documentation, before any funding can be released.     

Grant only funding

The Student Portal shows the amount of OSAP available to pay your fees. If you select to receive only the grant portion of your OSAP funding, then you will be required to pay the tuition amount not covered by your OSAP grant. If you do not pay the difference by the due date, you will be subject to a late fee.     

For more information on OSAP and other financial aid, please visit Student Financial Services.

If the student fails to comply with their tuition fee due date, Conestoga has the right to apply late fees, deny release of academic information (transcript), place the student on a financial hold, refuse future and or deny program/course registration, and/or forward the outstanding fee information to a collection agency.     

1. A student will be considered in default and not in good financial standing when the payment due date is not adhered to.
2. Fees clerk/officer will apply a late fee to all outstanding accounts/payments received after the due date.
3. Fees clerk/officer will notify students regarding outstanding fees.
4. If account continues to remain unsettled, the account information will be forwarded to the Finance Office for further action.
• A financial hold is placed on student's record which will not allow registration and/or achievement information to be released.
• Enrolment in future terms will be removed.

Please note: each transaction charged back by the payer and/or financial institution will incur a $35.00 NSF - Returned Payment Charge.

Students with a documented permanent disability who require a reduced course load as a learning accommodation may be eligible to pay a reduced tuition fee to complete their program. Students are required to identify themselves with Accessible Learning and present documentation confirming the disability and the need for a reduced course load as an accommodation. Applications are completed with your Accessibility Advisor.    

Eligibility criteria

• Eligibility for reduced tuition rates will commence once the student has paid full tuition fees for the entire program. If you are on a reduced course load as an accommodation and have paid the equivalent of full tuition for the program, your course fees will be adjusted to $20 per course (plus college ancillary, course materials, and online learning fees), until you complete your program.
• Payment of course fees at the regular rate are required at the time of registration. Adjustments and reimbursement (if applicable) are completed within 4-6 weeks after the refund deadline each term.
• This policy only covers one program even though you may have changed programs over the time you were registered. If you register in a different program, a new application must be submitted.
• This policy only covers courses that you have paid for and completed successfully. It does not cover courses that you need to take again due to late withdrawal or unsuccessful completion.

Full rules for eligibility

• The total tuition fees to be paid before a student is eligible to pay the reduced fee must equal the tuition fees a student completing the same program in the approved duration would pay if taking the program in the same academic years and terms, as well as delivery format (i.e. compressed). This includes any applicable annual tuition fee increases.
• A student is required to pay all applicable ancillary fees for each term in which they are enrolled at the college.
• Only the fees paid towards successfully completed courses will be included in this calculation.
• If the student paid part-time fees for the term in which a failure occurred, the amount of fees paid towards the course is equivalent to what the student paid. This amount should be deducted from the cumulative total of fees paid.
• If the student paid full-time fees for the term in which a failure occurred, the value of the failed course should be calculated by pro-rating the full-time fees based on student contact hours per course taken in that term. This amount should be deducted from the cumulative total of fees paid.
• The fees paid towards any courses/terms from which a student withdraws are not included in the cumulative total of fees paid.
• Students transferring with advanced standing between post-secondary institutions and/or programs must have paid the equivalent in fees as a student undertaking the same program of study in the approved program duration with the same advanced standing before being eligible for the reduced fee.
• The calculation of fees to be paid in order to be eligible for the reduced fee is not calculated in relation to fees already paid. Calculating fees to be paid is to be based on the amount of fees to be paid to complete the program in the Ministry-approved duration.
• Students returning to a program after a period of interruption must have their standing first evaluated according to the academic policies of the college to determine their program level. Once this has been determined, they will pay the equivalent in fees as a student undertaking the program of study in the approved program duration entering at the same program level and academic term before being eligible for the reduced fee. This is the same approach to calculating eligibility as for students transferring with advanced standing.
• As noted above, the calculation of fees to be paid in order to be eligible for the reduced fee is not calculated in relation to fees already paid. Calculating fees to be paid is to be based on the amount of fees to be paid to complete the program in Ministry-approved duration.

Please note: 

• the payment schedule is only available to students in level 2 and above who have paid at least 50% of the invoice, and it is posted on their account. For additional information, please contact Student Fees through the Registrar's Office Contact Form or visit the Student Portal.
  
• the payment schedule is only available during the payment window. You cannot opt-in to the payment schedule after the extended due date (i.e., three business days before classes start for your program).
  
• a payment can take up to five business days to reflect on your account. Please consider this processing time.
  

Payment schedule steps:

1. Log in to the Student Portal.
2. Select the "Financial" tab, then select "My Invoice".
3. View and confirm your invoice.
   
4. At least 50% of your invoice must be posted to your account to request an extension.
5. The new due date for your remaining fees will be three business days before classes start for your program.
   
6. There is a $200 administration fee associated with the payment schedule.
   
7. If you requested a payment extension after the original invoice due date, an additional $150 late fee will be applied.
   
8. Once you have requested an extension, please allow up to 24 hours for the changes to be reflected in the Student Portal and for your course registration to take effect.
   

Please note that any optional fees that are accepted on your invoice, it will be the responsibility of the student to pay.        

If you have a Ministry of Colleges and Universities (MCU) Application for Financial Assistance in process at MCU you must:  

1. Upon receipt of invoice and prior to the deposit due date the student must:
   1. Present MCU Application for Financial Assistance to fees staff in the Registrar’s Office who will arrange a temporary MCU Payment Agreement.
      1. Deposit fee due date will be extended to the OSAP deadline.
         1. Students who withdraw after the deposit due date will be assessed the withdrawal fee of $500.
         2. Students who fail to adhere to the MCU Payment Agreement will be assessed the withdrawal and late fee.

If you have received funding approval (a signed MCU contract) you must:  

1. Upon receipt of invoice and prior to the deposit due date:
   1. Present MCU contract agreement to the fees staff in the Registrar’s Office who will complete an MCU Payment Agreement with you.
      1. Deposit fee due date will be extended to the OSAP deadline.
         
      2. Students who withdraw after the deposit due date will be assessed the withdrawal fee.
      3. Students who fail to adhere to the MCU Payment Agreement will be assessed the withdrawal and late fee.

If you are being sponsored by an agency such as Workplace Safety and Insurance Board (WSIB), community and social services or a Native Council (OSAP is not a sponsoring agency), you must save and confirm your Student Fees Invoice and present the invoice to your agency.  

Sponsoring agencies are not required to pay the deposit by the due date, but the sponsorship letter must be submitted by the deposit due date or the student will be required to pay the deposit in order to secure their place in the program. Please note that the deposit amount is non-refundable should the student withdraw after the deposit due date.     

The sponsoring agency must fax, mail or drop off a letter authorizing the costs that the agency will cover by the deposit due date as noted on the Student Fees Invoice(s) to the attention of V. Kovacevic by fax 519-895-1097, or by email Vkovacevic@conestogac.on.ca.  

Student fees are a combination of tuition, ancillary fees, program-specific fees and optional fees.  

Students can opt out of optional fees before the college's refund deadline each term. After the refund deadline, optional fees will remain on the student's invoice.  

Before opting out, students are encouraged to review all fees closely to make an informed decision about their choices because once an invoice is confirmed, selections are final.  

To opt out

• Log in to the Student Portal using your Conestoga email address and default password. For further instructions, refer to Your student Condor ID and password.
  
• Select 'Financial tab'.
  
• Select ‘My Invoice’ and click on the ‘View Invoice’ for the appropriate term.
• To view and/or print your invoice(s) select the 'Invoice' button at the end of the line that contains the program and term(s) you wish to view.
• Accept or decline fees for optional services.
  
• Complete the transaction by clicking ‘Save and Confirm’ or ‘Cancel and Return’ to start over. Once you save your information, changes cannot be made.
  • You must click 'Save and Confirm', otherwise the invoice amounts will not be updated. Please allow up to 24 hours for processing.

To view your invoice and make a payment

• Go to the ‘My Fees’ tab to view your invoice.
• In-person payments for program tuition fees and course registration are not accepted.
  
• Payments can be made using the following methods:
  
• Student Portal: Payments can be made on the Student Portal directly. This is found under the Financial tab, Program Fees Payment.
  
• Web banking: Students can pay their fees using online or web banking. Use your seven-digit Conestoga student number as the account/reference number.
  
• International payments
  

All payments are posted on the Student Portal under the "Financial" tab. Please allow 24-48 hours for processing.

Students can access their invoices through the Student Portal under the "Financial" tab once they are posted in the spring. Invoices will not be mailed.  

Invoices outline all tuition including compulsory and optional fees.  

It is the student's responsibility to review and confirm their invoice, and to pay the fees outlined on their invoice by the stated due date. If payments are received late, a late fee will be assessed, and the student's place in a given program will not be guaranteed.  

Changes to payment due dates are not considered unless financial assistance is guaranteed through an Ontario or federal government plan.  

A student is considered fully registered when:

• the mandatory deposit and tuition fees have been paid by the designed due date shown above, or the college has received authorization from an agency paying fees on the student's behalf (i.e. WSIB),
  
• a ONE Card photo has been uploaded and approved, and
• additionally for international students, proof of approval to study has been uploaded to the International Portal.