Office Administration - General

Program description - September 2025

Today's office is a dynamic place where global networking, communication, and workflows are becoming increasingly complex and challenging. To ensure the organization's efficiency, employers depend on office administrators to provide effective clerical support to all levels of management. They need staff with exceptional computer and organizational skills and specific business skills such as bookkeeping, customer service, and document processing.

In this certificate program, you will develop the necessary technical, organizational, and interpersonal skills to enhance your role as an effective office team member. Once you graduate, you will be prepared to apply to roles such as executive assistant, administrative assistant, records management technician, general office support worker, receptionist, data entry clerk, accounting and related clerk, payroll administrator, publication and regulatory clerk, and other customer and information services representative positions. With various hands-on practical experience and creative thinking skills, graduates are trained to meet the demands of today's challenging work environment.

Interested in taking this program part time?

See our Office Administration - General part-time program for more information.

Note:

Students who successfully complete this program are eligible to apply to level 3 of the Office Administration - Executive (1096) diploma program. Space is limited and transfer applicants are not guaranteed a seat. Depending on the number of applications and the number of available seats, a ranking process may be used.