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Courses - January 2026

Level 1

Course details

Introduction to Health Care Delivery Systems
ADMN1030


Health Care Terminology 1
ADMN1360


Medical Office Administration 1
ADMN1380


Fundamentals for Effective Written Communication
COMM1410


Business Computing Applications I
COMP1056


Conestoga 101
CON0101


Office Technologies 1
TECH1280


Level 2

Course details

Dental and Wellness Office Administration
ADMN1340


Health Care Terminology 2
ADMN1370


Transition to the Health Office
ADMN1390


College Reading & Writing Skills
COMM1085


Medical Office Administration 2
COMP1603


Office Technologies 2
TECH1460


Level 3

Course details

Communication in Health Care
ADMN1070


Medical Office Administration 3
ADMN2240


Hospital Unit Administration 1
ADMN2270


Safety in the Workplace
OHS1320


Office Technologies and Procedures
TECH2000


Electives: General Education
Student must pass 2 Course(s), selected in the Student Portal from available course options

Level 4

Course details

Hospital Unit Administration 2
ADMN2280


Managing Technological Change in the Health Office
ADMN2290


Field Placement (Health Office Administration)
FPLT2135


Electives: General Education
Student must pass 1 Course(s), selected in the Student Portal from available course options

Please note:

Estimated required text and/or learning resource costs are based on the most recent available data through the Conestoga Campus Store.

Program outcomes

  1. Integrate knowledge of human anatomy, and medical, dental, alternative care and insurance terminology to address client and patient needs specific to medical and wellness office environments
  2. Conduct oneself professionally within scope of practice and adhere to relevant legislation, standards, and codes of ethics
  3. Create, edit, and maintain business and health care documents, correspondence and reports proficiently using appropriate technologies and applications to comply with confidentiality, security, and accessibility standards
  4. Implement current communication platforms, practice management and presentation software, and relevant applications for a variety of health office and business applications
  5. Coordinate office procedures required in various health office environments relating to reception duties, telephone, triage, appointments, email, billing, scheduling, EMR, technical support, and other associated tasks
  6. Integrate therapeutic and advanced verbal and written communication skills across a variety of modalities to address the needs of a diverse group of stakeholders within healthcare environments
  7. Accurately interpret physician orders to prioritize and coordinate patient care in hospitals and other health-care environments, within scope of practice