Strategic Adminstrative Management (formerly: Administrative Business Management)

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Courses - September 2025

Level 1

Course details

Administrative Management I
ADMN8015

Description:

This course will empower you with advanced administrative and communication skills to work with high-level executives in a senior support role. You will develop the organizational competence and professionalism needed when managing and providing leadership within an administrative team. You will learn a range of essential office and business skills including time management, preparation of documentation and office communications, minute taking, calendar management, executive travel, and issues management.

  • Hours: 42
  • Credits: 3
  • Pre-Requisites:
  • CoRequisites:

Leadership and Decision Making
BUS8381

Description:

This course examines a variety of leadership approaches, evaluating the impacts of leadership on an organization’s performance. You will apply adaptive reasoning and design thinking mindsets while applying course learnings towards simulated business scenarios including organizational vision attainment, business ethics, decision making, conflict management, team development, change management, and sustainable management. You will also examine your personal leadership potential through self-analysis and self-reflection of your leadership style, values and experiences.

  • Hours: 42
  • Credits: 3
  • Pre-Requisites:
  • CoRequisites:

Strategic Change Management
BUS8780

Description:

This course imparts the fundamentals of change management, understanding how to anticipate, plan for, and effectively respond to changes in the business environment using change theories, design thinking approaches, communication strategies and best practices in stakeholder engagement. Emphasis is placed on the strategic aspects of change management, enabling Administrators to adapt to change and become proactive change agents in the change process fostering innovation and contributing to your organization's strategic success.

  • Hours: 42
  • Credits: 3
  • Pre-Requisites:
  • CoRequisites:

Business Communications and Social Media
COMM8730

Description:

In this course, you will acquire the essential skills needed to recommend and implement innovative communications that leverage the power of social media. You will have the opportunity to craft social media strategies and content, tailored to organizational objectives to improve stakeholder relationships.

  • Hours: 42
  • Credits: 3
  • Pre-Requisites:
  • CoRequisites:

Computer Applications and Technologies
COMP8175

Description:

This course focuses on mastering Microsoft Word and Excel. Learn to create documents, streamline communication, and manage office tasks efficiently with Word. In Excel, develop skills to handle data, create spreadsheets, and generate insightful reports, enhancing your administrative capabilities.

  • Hours: 42
  • Credits: 3
  • Pre-Requisites:
  • CoRequisites:

Conestoga 101
CON0101

Description: This self-directed course focuses on introducing new students to the supports, services, and opportunities available at Conestoga College. By the end of this course, students will understand the academic expectations of the Conestoga learning environment, as well as the supports available to ensure their academic success. Students will also be able to identify on-campus services that support their health and wellness, and explore ways to get actively involved in the Conestoga community through co-curricular learning opportunities.
  • Hours: 1
  • Credits: 0
  • Pre-Requisites:
  • CoRequisites:

Finance for Non-Financial Managers
FIN8370

Description:

This course equips students with essential financial knowledge to make informed decisions, manage expenses, and contribute to financial planning effectively. Gain confidence in interpreting financial data and optimizing resource allocation, enhancing your role within the organization.

  • Hours: 42
  • Credits: 3
  • Pre-Requisites:
  • CoRequisites:

Introduction to Project Management
MGMT8300

Description: This course provides the practical knowledge to prepare for starting and completing a project successfully. It will cover the components and tasks related to complex projects that often involve multiple functional teams and departments. You will explore how the knowledge areas of the Project Management Body of Knowledge (PMBOK® Guide) are applied during each phase of a project's life cycle as well as the processes related to successful project management. An overview of status reporting and the use of MS Project will be covered. This knowledge will help establish priorities and effectively manage your projects. It will be of particular interest to those students who have a long-term goal of attaining the Project Management Professional (PMP)® designation certified by the Project Management Institute.
  • Hours: 42
  • Credits: 3
  • Pre-Requisites:
  • CoRequisites:

Level 2

Course details

Strategic Operations and Process Improvement
BUS8790

Description:

This course empowers students with the skills to optimize workflow and enhance organizational efficiency. Learn to apply lean methodologies and process mapping to streamline operations and contribute to your organization's success.

  • Hours: 56
  • Credits: 4
  • Pre-Requisites:
  • CoRequisites:

Entrepreneurship and Intrapreneurship
ENTR8090

Description:

This course fosters entrepreneurial thinking within your role. Discover how to identify opportunities, drive innovation, and excel within established organizations. A major project in this course will equip yourself with essential skills to enhance your career and make a significant impact as an administrative professional.

  • Hours: 42
  • Credits: 3
  • Pre-Requisites:
  • CoRequisites:

Human Resources Management
HRM8130

Description:

This Human Resources Management (HRM) course offers a comprehensive introduction to the strategies, practices, and principles essential for the effective management of an organization’s human resources, while incorporating the United Nation's PRME Sustainable Development Goals (SDGs). It explores the pivotal role that HRM plays in organizations to enhance employee and organizational performance, promote sustainability, and align workforce goals with organizational objectives.

  • Hours: 42
  • Credits: 3
  • Pre-Requisites:
  • CoRequisites:

Business Analytics and Data Visualizations
INFO8009

Description:

This dynamic hands on course, is designed to equip students with the essential skills to analyze, interpret, and visualize data using advanced tools. The course focuses on two industry-leading software applications: Excel and Tableau. Targeted towards Senior Administrative Assistants aspiring to attain an intermediate level proficiency, this course is structured to ensure a robust and practical learning experience.

Students will master advanced Excel features such as pivot tables, Get and Transform, complex formulas, data analysis tools, and data manipulation techniques to manage and interpret large and complex datasets effectively. In addition, the course will explore Tableau's powerful visualization and analysis capabilities, teaching students how to create dynamic and interactive dashboards that effectively communicate data insights.

Through a combination of hands-on exercises, real-world projects, and case studies, students will gain practical experience in transforming raw data into actionable business insights. The course will emphasize the importance of data-driven decision-making and equip students with the tools and techniques needed to thrive in today's data-centric business environment. By the end of the course, students will be proficient in using Excel and Tableau to support strategic business decisions and drive organizational success. Positioning them as valuable assets in any technology-driven workplace.

  • Hours: 56
  • Credits: 4
  • Pre-Requisites:
  • CoRequisites:

Accounting and Financial Management
MGMT8500

Description: This course is designed to provide business managers with knowledge of Financial and Managerial Accounting required to support decision making. This course introduces business managers to quantitative and qualitative techniques and to communication strategies that enable reporting findings in an engaging and professional manner. Additionally, they are introduced to the essential functions including cost behaviour, budgeting, the interpretation of financial information and the effective communication of operational and financial strategies.
  • Hours: 42
  • Credits: 3
  • Pre-Requisites:
  • CoRequisites:

Public Relations and Stakeholder Engagement
PRLN8190

Description:

In this course, you will delve into concepts and strategies relating to effective communication, stakeholder engagement, media relations tactics, and relationship building using public relations principles. Through case studies and problem-based learning, you will have the opportunity to navigate complex communication and stakeholder challenges, contribute to creating a positive public image for an organization, and learn how to represent an organization positively in increasingly changing global conditions.

  • Hours: 42
  • Credits: 3
  • Pre-Requisites:
  • CoRequisites:

Program outcomes

  1. Develop operational plans that include change and performance management strategies to enhance organizational efficiency, growth and sustainability.
  2. Develop and present innovative solutions that support stakeholders and organizations to become more agile and effective during change initiatives.
  3. Analyze financial information to determine risk, cost-benefit and liability of projects and operations.
  4. Model ethical and responsible practices within leadership strategies to encourage a considerate corporate culture.
  5. Develop and implement strategies to address conflicts constructively and support organizational effectiveness.
  6. Develop and manage relationships to lead interprofessional teams that contribute to a safe and positive workplace.
  7. Analyze business data to inform strategies that improve stakeholder relationships and promote lean operations.
  8. Conduct and interpret research to identify and select opportunities for growth of the organization.
  9. Develop and operationalize balanced performance measures that contribute to the successful implementation of strategic plans.
  10. Define problem statements to generate creative solutions that adapt to changing circumstances.
  11. Identify and apply United Nations’ Principles for Responsible Management Education (UNPRME) initiatives to contribute to the local and global community through sustainability, social responsibility, economic commitment and environmental stewardship.